Welcome to the Return Policy of Cretan Labyrinth. Your satisfaction is important to us, and while we are unable to accept product returns due to food safety regulations, we are committed to resolving any issues related to your order promptly and fairly.

Summary

• Due to the nature of our products (food items), we do not accept returns once an order has been delivered.
• If your order arrives damaged, we offer a full refund or replacement upon confirmation from the shipping carrier.
• If you are dissatisfied with the quality of the product, please contact us. We will investigate and may offer a full refund or replacement where appropriate.
• Refunds, where applicable, are processed within 7 business days after investigation and approval.

No Returns Policy

For health and safety reasons, we do not accept returns or exchanges on any of our food products. This is to ensure the integrity and safety of our items for all customers.

Damaged Items

If your order arrives damaged, please contact us as soon as possible via info@cretanlabyrinth.com or call us at +1 917 745-8563. Be sure to include photos of the damaged product and packaging. Once we receive confirmation from the shipping carrier, we will issue a full refund or send a replacement free of charge.

Product Quality Issues

If you are unhappy with the quality of a product you received, please contact our customer service. After investigating your complaint, we may offer a full refund or a replacement, depending on the situation.

Refund Process

Once a refund or replacement is approved, it will be processed within 7 business days. Refunds will be issued to the original payment method used at checkout. Processing times may vary depending on your financial institution. You will receive an email confirmation once the refund has been issued.

Responsibility

We are not responsible for delays or issues caused by incorrect shipping addresses provided by the customer. Please double-check your shipping information before placing your order.

Customer Service

Our team is available to assist you with any questions or concerns you may have. Please reach out via info@cretanlabyrinth.com or call us at +1 917 745-8563. We aim to respond to all inquiries within 3 business days.

Contact Information

Company Name: Ariadne Pure Products Inc
Registered Address: 154 W 70 St, New York, NY 10023
Email: info@cretanlabyrinth.com
Phone Number: +1 917 745-8563

Customer Service Opening Hours:

We are available during the following times (Eastern Standard Time):
Monday to Friday: 09:00 – 17:00
Saturday and Sunday: Closed

For more information, please visit our FAQ Page or Contact Page.

Track your order anytime at our Order Tracking Page.