Payment policy

At Cretan Labyrinth, we strive to make your shopping experience as smooth and secure as possible. Below are the details regarding the payment methods we accept and other relevant payment-related information.

Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express (AMEX)
  • JCB

Currency

All transactions on our website are processed in USD (United States Dollar). If you are using a non-U.S. card, your bank may apply additional currency conversion or international transaction fees.

Secure Transactions

Your security is our top priority. All transactions are processed securely using industry-standard SSL encryption to protect your personal and payment information. Cretan Labyrinth does not store full credit card data on its servers.

For details on how we manage and protect your data, please refer to our Privacy Policy.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing the details of your purchase and confirmation that your payment was received.

Failed or Declined Payments

If your payment is declined, please double-check that all billing details are correct. If the issue persists, we recommend contacting your card issuer or bank. You can also try another accepted payment method listed above.

Taxes

Sales tax is applied to orders delivered to addresses within the state of New York, in accordance with state regulations.

Payment Disputes

If you believe there is an issue with a charge, please contact our customer service team immediately at info@cretanlabyrinth.com. We will investigate the matter and work with you to resolve any disputes as quickly as possible.

Fraud Prevention

We reserve the right to cancel or hold orders flagged as potentially fraudulent. In some cases, we may request additional verification before processing your order.

Refunds

Refunds, where applicable (such as for damaged goods), will be issued to the original payment method within 7 business days after approval. See our Return Policy for details.

Contact Information

Company Name: Ariadne Pure Products Inc
Registered Address: 154 W 70 St, New York, NY 10023
Email: info@cretanlabyrinth.com
Phone Number: +1 917 745-8563

Customer Service Opening Hours:

We are available to assist you during the following times (EST):
Monday to Friday: 09:00 – 17:00
Saturday and Sunday: Closed

For more information, please visit our FAQ Page or Contact Page. Track your order anytime at our Order Tracking Page.