Terms

Welcome to Cretan Labyrinth! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. Definitions

  • Return/Withdrawal Period: The period within which the consumer can exercise their right of withdrawal.
  • Consumer: A natural person who is not acting in the exercise of a professional or commercial activity and who enters into a distance contract with the entrepreneur.
  • Day: Calendar day.
  • Term Transaction: A distance contract relating to a series of products and/or services delivered over a period of time.
  • Right of Withdrawal: The option for the consumer to withdraw from the distance contract within the withdrawal period.
  • Entrepreneur: The natural or legal person who offers products and/or services remotely to consumers.

2. Identity of the Entrepreneur

Company Name: Ariadne Pure Products Inc
Registered Address: 154 W 70 St, New York, NY 10023
Email Address: info@cretanlabyrinth.com
Phone Number: +1 917 745-8563

3. Applicability

These Terms apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.

4. The Offer

Our offers are non-binding and subject to availability. If an offer has a limited period of validity, this will be explicitly stated. The offer includes a full and accurate description of the products and/or services provided.

5. The Agreement

An agreement is concluded when the consumer accepts the offer and complies with the corresponding terms and conditions. We will immediately confirm receipt of the acceptance electronically.

6. Right of Withdrawal

Due to the nature of our food products, we do not accept returns or withdrawals after delivery. If your order arrives damaged or if you are dissatisfied with the quality, please contact us. We may offer a refund or replacement after review. For details, refer to our Return Policy.

7. Obligations of the Consumer during the Withdrawal Period

Not applicable as perishable food products are not eligible for withdrawal. However, we request that you contact our customer service immediately if you experience any issues upon receiving your order.

8. Exclusion of the Right of Withdrawal

Our products are excluded from the right of withdrawal in accordance with food safety regulations. Returns are not accepted unless the item is damaged or faulty upon delivery.

9. Prices

All prices are listed in USD (U.S. Dollars) and include applicable taxes for New York state. Shipping costs are calculated at checkout or waived if your order qualifies for free shipping. We reserve the right to adjust prices at any time.

10. Compliance and Warranty

We guarantee that our products conform to the contract and reasonable expectations. If a product is found to be damaged or defective upon delivery, please contact us immediately for resolution. See our Return Policy for more details.

11. Delivery and Execution

We only deliver within the continental United States. Orders are processed within 2–3 business days, and shipping takes 3–5 business days via standard delivery. Expedited shipping is also available. See our Shipping Policy for full delivery details.

12. Duration Transactions

Our contracts are one-time transactions unless otherwise stated. Any recurring or subscription-based purchases will be clearly indicated.

13. Payment

All payments are processed securely through trusted payment providers. We accept major credit cards, debit cards, and other methods as shown at checkout. Read more in our Payment Policy.

14. User Conduct

By using this website, you agree not to engage in any activity that interferes with or disrupts our services, servers, or networks. You may not use the site for unlawful purposes or in violation of these Terms.

15. Intellectual Property

All content on this site, including text, graphics, logos, images, and code, is the property of Ariadne Pure Products Inc and may not be reused or reproduced without written permission.

16. Liability

Cretan Labyrinth shall not be held liable for indirect or consequential damages arising from the use or inability to use the website or products, except where required by law.

17. Indemnification

You agree to indemnify Ariadne Pure Products Inc and its affiliates from any claim or demand, including legal fees, arising from your breach of these Terms or misuse of the website.

18. Modifications to the Terms

We reserve the right to update or change these Terms at any time. Updates will be posted here and, where appropriate, communicated via email. Continued use of the website after changes means you accept the new Terms.

19. Governing Law

These Terms are governed by the laws of the State of New York, United States. Any disputes shall be resolved in the courts of New York County.

20. Complaints Procedure

If you have any complaints or feedback, please contact us via info@cretanlabyrinth.com. We aim to respond within 3 business days.

21. Privacy Policy

Your privacy matters. Read our Privacy Policy for information on how we collect, use, and protect your personal data.

Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

Company Name: Ariadne Pure Products Inc
Registered Address: 154 W 70 St, New York, NY 10023
Email Address: info@cretanlabyrinth.com
Phone Number: +1 917 745-8563

Customer Service Opening Hours:

Monday to Friday: 09:00 – 17:00 EST
Saturday and Sunday: Closed

For more information, visit our FAQ Page or Contact Page. Track your order anytime via our Order Tracking Page.